Welcome to a Great Place for a Great Career! Join us as a Customer Service Call Center Agent (Work-In-Office) and be the voice that makes a difference! If you love helping people, have a knack for solving problems with a smile, and thrive in a lively environment, we've got the perfect role for you. You'll be the hero on the phone, making sure every customer hangs up happier than when they called. Ready to make some positive waves as an iQorian? Apply now and let's create amazing experiences together!

Ready to be the voice our customers hear first? We're looking for #iQorians to:

😄 Jump on inbound calls with a burst of energy and a big smile.

📞 Reach out with inbound calls, spreading the same energy and enthusiasm.

🤝 Forge genuine connections with clients, customers, and teammates, building trust and reliability.

🤝 Dive into our goals, aiming to meet or even surpass our call center's benchmarks, all while delivering top-notch service.

🎯 Hit our productivity and quality targets like a pro.

🌟 Own each customer's needs and issues, aiming to fix things on the first call.

🦸 Be a customer service superhero, resolving inquiries and concerns efficiently and with a personal touch.

📚Educate our customers on what our client offers, making every call an opportunity to shine.

Join us and enjoy the awesome benefits and exclusive perks of being an #iQorian:

✨Receive an offer that matches or exceeds your current pay, with additional premium pay for specialized skills (for select accounts).

✨Enjoy HMO benefits for yourself, with the option to enroll up to five (5) dependents via salary deduction; some accounts may offer free dependent coverage.

✨Accelerate your growth through quarterly performance appraisals and monthly incentives that reward results.

✨Take advantage of up to 30 days of paid leave annually, with 21 days convertible to cash.

✨Maximize your income through non-taxable allowances that increase your take-home pay.

✨Earn night differential pay for work rendered during night shifts.

✨Secure your future with Group Life Insurance coverage.

✨Access free emergency medicines and onsite medical services to support your well-being.

✨Stay physically and mentally fit through wellness programs that promote holistic health.

Join the #iQorian squad if you:

✅ Are 18 years or older, ready to dive into the action!

✅ Have completed high school/senior high school – you're on your way!

✅ Rock those English communication skills – talk the talk, walk the walk.

✅ Bring BPO experience to the table – bonus points!

✅ Embrace the hustle of shifting schedules – we keep it dynamic!

Can't wait for you to bring spark to our team! Hit the Proceed button now!

Customer Service Representative (Work-In-Office)

About iQor Philippines